How It Works

Know what comes next.

Every home-loan situation is different, but understanding the main stages can help you prepare.

A man in a blazer reviewing papers in a folder at a desk.

The Main Stages

From first conversation to closing

  1. Step 1: Discuss your plans

    Talk about your purchase or refinance goals, timing and financial circumstances.

  2. Step 2: Complete the appropriate application

    When you are ready, use the designated application process and provide the requested information. An inquiry alone is not a completed mortgage application or approval.

  3. Step 3: Prepare your documents

    Gather the income, asset, identification and property information requested for your situation.

  4. Step 4: Move through review

    Depending on your transaction, the process may include disclosures, processing, property valuation, underwriting and requests for additional information.

  5. Step 5: Prepare for closing

    If the loan is approved and closing conditions are satisfied, review the final documents and complete the required closing steps.

Along the Way

Keep the process moving

  • Respond to document requests promptly.
  • Ask about anything you do not understand.
  • Discuss significant financial changes with your loan professional while the loan is in progress.

Start with your questions.